Watertown Pharmacy

Position Summary

Key Responsibilities:

• Greet customers, ring up prescription and retail purchases, and process cash, credit, debit, HSA/FSA, and insurance co-payments.
• Verify patient name, date of birth, and address before releasing prescriptions.
• Collect signatures required for prescription pickup, HIPAA acknowledgment, and controlled-substance logs.
• Answer phones and route calls to the pharmacist or technician as appropriate.
• Maintain accurate cash drawer; count down and reconcile at shift end.
• Restock shelves, rotate stock, check expiration dates, and maintain a clean, organized counter and waiting area.
• Assist with will-call bin organization and return-to-stock of unclaimed prescriptions.
• Support pharmacy staff with basic clerical tasks and inventory receiving as directed.

Qualifications:

• High school diploma or GED (or currently enrolled).
• Must meet minimum age requirement for pharmacy work.
• Prior cashier, retail, or customer service experience preferred but not required.
• Basic math skills and comfort with POS systems.
• Ability to pass a background check and, where required by state law, register as a pharmacy clerk or technician trainee.

Skills & Attributes:

• Strong attention to detail and accuracy with money and patient information.
• Discretion and professionalism when handling protected health information (HIPAA compliance is mandatory).
• Patience and empathy when working with customers who may be ill, elderly, or frustrated by wait times or insurance issues.
• Ability to work efficiently during high-volume periods.

Physical Requirements:

• Standing for extended periods (shifts of 4–8 hours).
• Occasional lifting up to 25 lbs.
• Reaching, bending, and repetitive hand motion.

Schedule:

Compensation & Benefits:

• Health insurance reimbursement.
• 401(k) retirement plan — with company match, available after [90 days / 6 months] of employment.
• Paid vacation — accrued annually, increasing with tenure.
• Paid time off (PTO) — for personal, sick, and family needs, in addition to vacation.
• Paid holidays.
• Employee discount on store merchandise and prescriptions.
• Ongoing training and support for advancement into pharmacy technician roles.