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Position Summary

The Pharmacy Cashier is the primary point of contact for customers picking up prescriptions and purchasing over-the-counter items. This role handles point-of-sale transactions, verifies patient information, and supports the pharmacy team with front-counter operations while maintaining strict patient confidentiality.

Key Responsibilities:

Greet customers, ring up prescription and retail purchases, and process cash, credit, debit, HSA/FSA, and insurance co-payments.
Verify patient name, date of birth, and address before releasing prescriptions.
Collect signatures required for prescription pickup, HIPAA acknowledgment, and controlled-substance logs.
Answer phones and route calls to the pharmacist or technician as appropriate.
Maintain accurate cash drawer; count down and reconcile at shift end.
Restock shelves, rotate stock, check expiration dates, and maintain a clean, organized counter and waiting area.
Assist with will-call bin organization and return-to-stock of unclaimed prescriptions.
Support pharmacy staff with basic clerical tasks and inventory receiving as directed.

Qualifications:

High school diploma or GED (or currently enrolled).
Must meet minimum age requirement for pharmacy work.
Prior cashier, retail, or customer service experience preferred but not required.
Basic math skills and comfort with POS systems.
Ability to pass a background check and, where required by state law, register as a pharmacy clerk or technician trainee.

Skills & Attributes:

Strong attention to detail and accuracy with money and patient information.
Discretion and professionalism when handling protected health information (HIPAA compliance is mandatory).
Patience and empathy when working with customers who may be ill, elderly, or frustrated by wait times or insurance issues.
Ability to work efficiently during high-volume periods.

Physical Requirements:

Standing for extended periods (shifts of 4–8 hours).
Occasional lifting up to 25 lbs.
Reaching, bending, and repetitive hand motion.

Schedule:

Availability required for evenings, weekends, and some holidays based on pharmacy hours.

Compensation & Benefits:

We offer a competitive hourly wage and a benefits package that includes:

Health insurance reimbursement.
401(k) retirement plan — with company match, available after [90 days / 6 months] of employment.
Paid vacation — accrued annually, increasing with tenure.
Paid time off (PTO) — for personal, sick, and family needs, in addition to vacation.
Paid holidays.
Employee discount on store merchandise and prescriptions.
Ongoing training and support for advancement into pharmacy technician roles.

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Apply for Pharmacy Cashier at Watertown Pharmacy